Their attention detail and concern for their clients is way above industry standard.
We decided to see it in person anyway, since we had time to explore our options. Boy were we glad we did. On the day of the showing, we were lucky enough to meet Luna Zenati, who was only supposed to show us that apartment on that day. Prior to meeting her, we had the task of looking for an apartment on our own, and we were already over it. Fast forward to that night, we saw the apartment, but didn't love it. Luna, who is kind, knowledgeable and a true professional, ended up offering her services and made it her mission to find me (a very picky person) and my boyfriend Daniel (an even pickier person, oddly enough) the perfect place for us, with all the things we wanted and at a price point that was reasonable for us. That same night, Daniel and I both had an email from Luna with about 6 townhomes that were so perfect, I had a hard time choosing which one I liked best! Fast forward to two weeks later: Luna found us a place, we signed papers yesterday and this nightmare of looking for a place is over, thanks to Luna! Thank you again !
She asked me about my preferences and gave me 2 lists of potential properties through the REAL Dallas Properties portal within a few days! The listings matched factors that were important to me and had additional information such as photos and special signing deals which was very helpful. Luna was proactive and attentive throughout the process and checked in with me a few times to see if there was anything else I needed. I would highly recommend her and REAL Dallas Properties and Management!
She responded to ALL of them very quickly. She is very knowledgeable about what she does and cares about what she is doing !! Luna sold my house for me!
She was able to help me and my husband close an offer on a house in a short amount of time. She listened to all of our needs and was able to show us many houses that fit our wants. After being outbid a few times she always knew what to say to keep our hopes up in finding the perfect home. We have been in our new house a few months now and we have no regrets. We love the location, the style, and the huge back yard. It is the perfect first home for my family.
I emailed a list of apartments and layouts we liked to her a few weeks before our meeting. She responded quickly and also sent us some of her suggestions. Fast forward to the day we met Luna. She not only had a list of great apartments lined up for us to see (some amazing ones we didn't even know about), she also had the layouts we were looking for at each place written down and did the calculations based on promotions and specials each apartment was having! Luna showed us so many great apartments in a few different areas of Dallas! It was difficult to narrow them down to two because we liked each one so much! But after some comparing and contrasting, we signed a lease and we are so happy with our choice! Thanks to Luna, we found exactly what we were hoping for in an exciting part of Dallas. We can't wait to move in! Luna was patient, sweet, and very professional! Also, make sure you ask her about drink specials in the area!! :)
She toured multiple properties with us and made the process simple and convenient. If you're looking for a new place to live, use REAL Dallas Properties! Their services are FREE to anyone looking to buy or rent!